Contact & FAQs

How do I contact the Jasol customer service team?
What are your operating hours?

Monday – Friday 8:30 AM – 4:30 PM (AEST)
Closed on national public holidays.

Who do I call in case of a chemical emergency?

Poisons Info Centre: 13 11 26
24/7 Chemical Emergency info line: 1800 629 953

How do I make a payment on my account with Jasol?

Payment Options

EFT- into virtual bank Account provided by Jasol and email a Remittance Advice to jasol.receivables@gwf.com.au

EFT- Overseas Customers

Westpac Bank: Level 1 Westpac Place

275 Kent Street Sydney NSW

Account Name : Jasol Australia

BSB: 032349

Account Number :308776

Swift Code: WPACAU25

and email a Remittance Advice to jasol.receivables@gwf.com.au

Credit Card – Phone 1800334679 option 2

No Surcharge 

Mastercard or visa only accepted

Where can I find a Jasol Safety Data Sheet (SDS)?

All Jasol SDS’s can be accessed and downloaded via link:
http://www.csinfosafe.com/CSIAU/SDSIndex.aspx?flag=init

You can also find the SDS when searching for a product.

How do I access Jasol’s e-learning modules?

Register your details to access Jasol’s online training platform here.:
https://www.jasol.com.au/training/

Or if, your business is a part of one of our training groups, ask your team leader to add you to your group.

Can I purchase Jasol product direct?

If you’re interested in purchasing Jasol products for your business, please fill out the contact us form Contact (jasol.com.au) and one of our sales team will be in touch.

Alternatively, you can purchase our products from one of our trusted distributors. Click here to find your closest Jasol distributor.

Contact

Have a question you’d like to ask about that is not covered in the FAQ section? Fill out the form below and we will contact you in three business days.

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Or alternatively contact our Customer Service Team.

Australia
8.30am – 4.30pm (AEST) Mon – Fri
Phone: 1800 334 679
Email: jasolcsteam@gwf.com.au
Web: jasol.com.au